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Business Change and Transformation Jobs

Business Analyst - Customer Journey

£400 - £500 per day

London, United Kingdom

My client currently going through a large transformation, requires a Business Analyst with experience of mapping Customer Journeys.

The project is a Business Simplification & Ops Excellence transformation, covering Customer, Products & Pricing, Data, Systems, Org Design & Restructure. The activities of the Business Analyst will include:

* Mapping end to end customer journey
* All the processes at each element of the customer journey
* Analysis on current state of play based on metrics

The ideal candidate will require:

* Experience in customer journey mapping and similar business simplification projects
* Strong analytical skills for analysing data and metrics
Business Change and Transformation
Job Type
Dean Corbett
Job ID