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Project Manager

£650 - £700 per day

London, United Kingdom

Project Manager - Financial Services - London - £650-£700 per day

Project Manager, programme management, operation, operational, process, delivery, capacity, process flow, procedure, call centre, contact centre, telephony, retail bank, banking, bank.

We have been engaged by a Retail Banking business in London who are looking for a Project Manager to to build out a call centre function from scratch.

The be considered the candidate must have established operation infrastructures within a retail bank from scratch.
Responsibilities include:

* Working with the wider UK Retail Banking team to produce the necessary documentation and plans to support the establishment of the call centre.
* Managing all deliverables and the project plan for the call centre
* Engage and manage on and off shore stakeholders and third party vendors
* Technology and business change
* Dealing with complex information and interpretation
* 3rd party selection, engagement and management
* Develop change methods, tools, standards and governance
* Ensure regulatory requirements are in place and adhered to
* Project initiation, scoping, planning, testing and hand over to BAU
* Co-ordination and management of internal and external resource

Experience required:

* Strong retail banking experience, ideally within challenger banking space
* Strong understanding and experience building out call centre function within retail banking
* Experience of working with & managing external third party suppliers
* Engagement with a diverse group of stakeholders on and off shore to influence and shape the direction of a project to meet set milestones
* Excellent communication and influencing skills at a senior level

This is an initial 9 month contract based in London, paying £650-£700 per day.

To be considered, please email you CV to Hayley.Finley@investigo.co.uk

Project Manager, programme management, operation, operational, process, delivery, capacity, process flow, procedure, call centre, contact centre, telephony, retail bank, banking, bank.
ProfessionBusiness Change and Transformation
Job TypeTemp
Recruiter
Job ID20920