1st / 2nd Line Support

1st/ 2nd Line Support Analyst
£150 - £200 per day - Initial 1 month (very likely chance of extension)
On site in Bournemouth

Our Bournemouth based client have an requirement for a 1st/ 2nd Line Support contractor to join on an initial 1 month basis.

The client in question can interview next week, ahead of a start date of Monday 5th July.

Key experience and skills required for the 1st/ 2nd Line Support Analyst:

• Supporting IT Manager with 1st and 2nd line queries
• Resolve open tickets and queries
• Resolve customer problems
• Good communicator and able to work with non technical users