Application Support Analyst - SC cleared

Application Support Analyst - SC clearance mandatory

A government organisation is looking for an SC cleared Application Support Analyst to join them on an initial 6 months basis, working remotely.

Note: the role is inside IR35

Essential:

• Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs.
• Ability to understand business logic, technical tools and be an analytic thinker.
• An understanding of application backup, restores and the Application Disaster Recovery (DR) process.
• Previous experience of Incident and Service Request Resolution using Service Management Tools.
• An appreciation of Application languages and technologies including SQL, HTML, .net, C# and IIS hosting.
• Previous experience of working in a 2nd Line Application Support role.

Desirable:

• Broad understanding of Application languages and technologies including SQL, HTML, .net, C# and IIS hosting.
• Previous experience of working in a 2nd Line Application Support role.
• ITIL v3 - Foundation Certification
• NPPV3 & DV clearances

Application Support Analyst - SC clearance mandatory