Operations Support Engineer

Posted 23 January 2022
Salary £36000 - £40000 per annum
LocationKent
Job type Permanent
ReferenceBBBH120374_1643018937
Contact NameBen Langlay-Smith

Job description

Operations Support Engineer

Hybrid Working - Kent - £38,000 - £40,000

Our Kent based client have an immediate requirement for an IT Operations Support Engineer. You will be responsible for providing support across all internal operational systems and infrastructure to ensure safe and efficient operations. This role will include providing day-to-day support, maintenance, and troubleshooting, as well as managing other IT Operations tasks such as patch management, hardware, and software maintenance. You'll also provide project support, installation, upgrades, and implementation of new technologies.

Key skills and experience required for the Operations Support Engineer

  • Hands-on experience of virtual environments, enterprise level storage systems, server hardware and software.
  • Proven operational knowledge of Windows Server and operating systems including SQL, IIS, Active Directory and Citrix.
  • Sound knowledge and experience of 'Cloud' based services like Azure backup, disaster recovery and Office 365.
  • Excellent knowledge of system security, backup, disaster recovery systems and processes.
  • Solid understanding of network technologies, routers, and firewalls.
  • Brilliant incident and problem management skills.
  • A tenacious approach to problem solving complex issues as a team player and using your own initiative.
  • First-class attention to detail, verbal, and written communication skills.
  • Ability to effectively work under pressure using time management and prioritisation skills.