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Service Designer - Alpha and Beta Delivery - Government
- Posted 04 March 2020
- Salary Up to £0.00 per annum
- LocationManchester
- Job type Permanent
- ReferenceBBBH100213_1583404679
- Contact NameSimon Shobrook
Job description
Service Designer - Alpha and Beta delivery. GDS service standards experience is prefered, but not essential. This will be delivered as a work-packaged, with defines outcomes, outside of IR35. Experienced consultant required with a proven track record in Service Design.
Key Responsibilities
- Design for user needs - identify, describe and design for user needs, including a comprehensive awareness of accessibility needs and ensuring that user stories are well defined.
- Prototype design and analysis
- Interpreting and presenting results of evaluations and prioritising issues for senior stakeholders.
- UX support - Has a solid understanding of core UX tools and techniques.
- Design systems - Is able to lead and provide consultancy on the development of design systems to create consistent and impactful user experience.
- Design user experience - Can absorb large amounts of information and translates concepts into outputs and prototypes and captures user feedback to improve designs. Specifies appropriate tools, methods and design patterns.
- Impact analysis - Plan and undertake analysis, to help design decisions and understand their trade-off's. Can lead on this in relation to service design work for projects.
Key Skills and Experience
- Strong experience delivering Service Design
- Strong digital design/product development background
- Proven ability to balance the needs of the user with the objectives of the business
- Contributes to the development of organisational methods and standards for user research.
- Experience of devising strategy, blueprints and journey maps
- Providing oversight, quality assurance and stakeholder management
- Public sector or large corporate background would be ideal.
- Evidence of a passion for design - eg arranging meet-ups, design blogs etc.