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Software Services Deputy Director

  • Location London
  • Job type Contract
  • Reference BBBH127219

Software Services Deputy Director - Head of Software - Head of DevOps - Head of SRE

A major central government organisation is seeking a Software Services Deputy Director to join them on an initial 6 month contract, inside IR35.

SC clearance is highly desirable, but not mandatory.


  1. Defining the strategic direction for Product Support and Software Service Management structure for the delivery of live operational service across the large and complex systems.
  2. Effectively communicating the strategic direction to senior stakeholders and DDaT staff through effectively strong credible relationships at all level with stakeholders covering all elements of DDaT live operations delivery including the most complex transactional environments understanding developers and user needs in order to engage and instigate change.
  3. Increase the number of applications onboarded to SAS ways of working and resources from 10% to 20% with no loss of operational service delivery and application performance the same if not better once onboarding has been completed.
  4. Successfully lead the delivery of software services for all SAS onboarded live applications by more than 150 people to ensure the target of zero production hours lost is achieved.
  5. Lead the transformation of onboarded applications to enable agile product centric DevOps culture across all of the SAS live service delivery teams championing the sharing of source code and building on existing application functionality rather than increasing the number of Home Office applications.
  6. Lead the SAS engagement with the major programmes to support the software engineer and DevOps delivery of the required functional and non-functional changes to ensure adherence to the business requirements and timescales.
  7. Successfully embed the SAS Operating Model into the Portfolio delivery teams ensuring the adoption of the new ways of working through the agreed key role of Product Owner, Product Manager, Delivery Manager, Project Manager and User Researcher.


  1. Proven history of building large DevOps teams capable of producing significant change to government's ability to deliver service and reform.
  2. Skills and experience is understanding customer requirements and building teams of software engineers capable of enacting developments that satisfy the requirements and needs of the users of the services.
  3. Ability to structure and organise work across matrix managed multi-disciplinary teams to satisfy an appropriate set of prioritised backlog items to support the continuation of development and support services for highly important, critical and high availability systems and services.

Software Services Deputy Director - Head of Software - Head of DevOps - Head of SRE