Systems Engineer

Posted 15 April 2021
Salary £400 - £425 per day + UMBRELLA
LocationLondon
Job type Contract
ReferenceBBBH116329_1618498041
Contact NameTanya Howard

Job description

  • Role: Systems Administrator / Engineer - Infrastructure - data migration project
  • Location: UK Wide (Working from Home)
  • Length of assignment: 6 months initially and likely to extend till the end of year
  • Pay to worker: up to £425 per day via Umbrella



The Systems Engineer (SE) is responsible for the engineering and support aspects of application middleware components. The SE oversees the technical design, development and maintenance of application infrastructure components as well as maintaining engineering design standards and a stable application infrastructure environment. The SE provides coordination to ensure implementation and monitoring of applications as well as analyzing and projecting long-range capacity requirements. The SE will deal with system related incidents and problems, upgrades, patching, provisioning, configuring and disaster recovery and will be required to collaborate with a variety of technical teams.


Responsibility
% of time spent

Systems Management
  • Provides on-call rotational production technical support, manages severity level 1 issues and implements change controls as well as contributes to production issue resolution.
  • Ensures application availability, reliability, stability and documents root cause analysis of all in-scope incidents along with recommended corrective action plans.
  • Participate in OS upgrades, application migrations and projects requiring infrastructure implementation and/or changes
  • Assist with application releases and processes
  • Act as an infrastructure partner on projects, helping to define the infrastructure needs, outlining benefits and addressing issues as they arise
  • Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs

70

Compliance and Security:
  • Perform routine housekeeping and health check monitoring within both RedHat/Windows Servers and Application environments: not limited to monitoring of application services, batch processes, backup jobs; archiving of logs, etc.
  • Respond to security requirements and changes and ensure that they are applied to the systems within area of control
  • Carry out account revalidation exercises as required
  • Assist with audit reviews and ensure audit requirements and changes are met, collaborating with various business and application teams as necessary
  • Maintain audit compliance and reporting procedures

20

Participate in process improvement initiatives including:
  • Identify opportunities for systems and tools enhancements and automation to aid operational efficiencies.
  • Identify opportunities for middleware enhancements, performance tuning, server hardening, etc. via automation to aid operational efficiencies
  • Contribute to group/team wide improvement initiatives
  • Leverage local knowledge and skills to identify further opportunities for improvement
  • Ensure ongoing conformances of processes (end user support and operation)
  • Comply with MMC processes and standards during course of work and attend mandatory training as required

10


Education
(degree / diploma)
A degree in computer science, Information Systems Management, or Engineering or an equivalent combination of education and work experience is acceptable.

Experience
  • At least 4-5 years of working experience in a Windows, IIS and .NET based middleware environment, preferably with a scope of responsibility that spans multiple world geographies
  • At least 2-3 years' experience supporting a multi-tiered web environment
  • Experience in cloud computing and containerization
  • Experience with RedHat Linux is also desirable

Knowledge and skills (general and technical)
  • Excellent experience in some of Window Server administration (2008/2012/2016/2019)
  • Strong knowledge of cloud computing technologies and environments as well as containerization (docker)
  • A good awareness of Microsoft .NET technology
  • Strong knowledge of Powershell scripting
  • Good knowledge on patching procedures for Windows OS, .NET, Java, etc.
  • Experience handling large MS .NET and IIS based windows and web applications is highly desirable
  • Excellent communication and writing skills
  • Experience in at least one end-user ticket management system e.g. Computer Associates Service Desk (CASD)
  • Experience/good knowledge of an industry standard change management process
  • Exposure to Microsoft SQL server 2008/2012/2016/2019 and Oracle RAC is preferred
  • Experience in basic network troubleshooting (e.g. listener, netstat, fiddler, trace-routing)
  • Enjoys working in fast pace ever changing work environment

Other requirements (licenses, certifications, specialized training)
Candidate must be flexible in terms of working hours due to the nature of the role.

Weekend work and extended days to support organized changes or incidents may be required - but through prior agreement.

Please note, only suitable candidates will be contacted due to time constraints.