WBL Assessment Leader role - Education

Education - WBL Assessment Leader role
London (remote for the foreseeable)
6 weeks initially (likely to extend)
c37.5 hours a week
Up to £110pd (based on 37.5 hour week)
ASAP start

Looking for applicants from an admin / data management background. This individual will be answering lots of questions and queries, via email and phone. System skills required.
Previous experience with this client would be v helpful!

Job Summary/Description:
About us Pearson is working with the world's leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world's learning company, we aim to be the standard setter for learning- fuelling a love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people.

About the Role:
At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the post holder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately.

Key Accountabilities:
People Will be able to work effectively on their own and as a valued member of a team
Will engage in training and development opportunities
Will value the needs and rights of others Customer Service
Will "Think customers first" to ensure a great customer experience
Ensure accurate and timely responses to customer queries
Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience
Data Management
Analyse assessment performance data with a view to making improvements and defending decisions in relation to pass marks or the setting of grade boundaries.
Implement and monitor Risk-ratings for BTEC / WBL QA Quality Management
Will be able to follow tight timelines with accuracy and escalate issues if they occur
Responsible for accurate Content and Assessment management for their allocated assessments Responding to key external or internal requirements, and with continued improvement and simplification in mind.
Relationship Management Will build and maintain successful relationships with all our external and internal partners
Managing performance of contractors
Work closely with key stakeholders to ensure accurate content production and timely assessment results
Equip stakeholders with necessary content production tools, information and resources, to ensure agreed outcomes and deadlines are achieved whilst maintaining quality

Minimum Required Skills:
Key Skills, Behaviours and Experience
The post holder will: Be able to learn quickly, be curious and imaginative
Have assessment or content creation experience Be able to thrive in a high-pressured and regulated environment
Have project management capabilities
Be resilient and not afraid to make decisions based on key pieces of information
Be comfortable to use new technology to improve the learner experience Be able to communicate accurately and effectively
Be able to work flexibly to meet the needs of the assessment cycle

Qualifications:
The postholder will: Hold a degree or other relevant qualification or experience

Business Unit Information Division:
BTEC & Apprenticeships Department: Technical and Professional Assessment

Additional info:
Start date ASAP.
* Position has come about due the existing team member leaving, and replacement not yet recruited.
* 37.5 working week
* No travel
* Straight hires

Systems required / to be learnt 1. IQS 2. AA Gateway 3. Edexcel 4. QMA 5. Google sheets / excel skills highly preferable

Consider Remote Worker?: Yes