What are Cookies?
Cookies are tiny text files that are placed on your computer, mobile phone, or other device, and help provide you with the best experience we can. They are used by most websites to help personalise your web experience. Some features will not function if you do not allow cookies.
Our cookies help us:

  • Make our website work as you’d expect

  • Save you having to login every time you visit the site

  • Remember your settings during and between visits

  • Improve the speed/security of the site

  • Allow you to share pages with social networks like Facebook

  • Continuously improve our website for you

  • Granting us permission to use cookies

    If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can remove them, however doing so will likely mean that our site will not work as you would expect.

    For more information about cookies, please see allaboutcookies.org.

​Which cookies do we use and why?

1. Strictly necessary

Strictly necessary cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website and shopping. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these Strictly Necessary cookies to:

  • Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session

  • Remember the goods and services you ordered when you get to the checkout page

  • Identifying you as being signed in and keeping you logged in throughout your visit so that you don’t need to sign in each and every time you visit.

  • Using our site indicates that you accept the use of ’Strictly Necessary’ cookies.

  • Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

  • Here is a list of the cookies we have defined as ’Strictly Necessary’

Host

Cookie Name

Purpose

www.yourwebsitename.com

JSESSIONID

To keep track of user sessions on the site and identify your user session.

www.yourwebsitename.com

CFIDE

To keep track of user sessions on the site and identify your user session.

www.yourwebsitename.com

CFTOKEN

To keep track of user sessions on the site and identify your user session.

www.yourwebsitename.com

Volcanic_x

If we are hosting your sites this option is ticked. Each user profile has a number
replacing x

www.yourwebsitename.com

Volcanic_x

If we are hosting your sites this option is ticked. Each user profile has a number
replacing x

3. Performance (analytical)

’Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you - all the information collected is anonymous and is only used to help us improve how our website works.

Some examples of how we do this include:

  • Provide statistics on how our website is used

  • See how effective our adverts are (we don’t use this information to target adverts to you when you visit
    other websites)

  • Provide feedback to partners that one of our visitors also visited their website. This can include details
    of any products bought. This lets our partners improve their website, but we don’t allow our partners to reuse this information for further advertising

  • Help us improve the website by measuring any errors that occur

Using our site indicates that you accept the use of ’Performance’ cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Here is a list of the cookies we have defined as ’Performance’.

Host

Cookie name

Purpose

yourwebsitename.com

km_ai

Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

km_lv

Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

km_ni

​Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

km_uq

​Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

km_vs

​Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

kvcd

​Is used on Volcanic. but is not in standard VOLCANIC. If your site uses Kissmetrics you’ll need to include these.

__utma

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 
Google Privacy policy

__utmb

​These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

__utmc

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

__utmv

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

__utmx

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

__utmz

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

google.co.uk

NID

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

google.co.uk

PREF

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

google.co.uk

SNID

These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

www.yourwebsitename.com

PRECACHE

Serve a cached version of the website to users to improve the performance of the site

www.yourwebsitename.com

PRECACHECHECK

Serve a cached version of the website to users to improve the performance of the site

4.
Target or Advertising (3rd party)

’Targeting’ cookies are linked to services provided by third parties, such as ’Like’ buttons and ’Share’ buttons. The third party provides these services in return for recognising that you have visited our website.

An example of this includes:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target
    advertising to you on other websites

  • We use third party services provided by third parties like YouTube or Vimeo who may subsequently use
    information about your visit to target advertising to you on other websites

You can control whether or not these cookies are used, but preventing them may stop us from offering you someservices. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.

Here is a list of the cookies we have defined as ’Targeting’.

Host

Cookie name

Purpose

facebook.com

__utma, __utmb, __utmc, __utmv, __utmz

These are used for facebook integration. This
service provides users with the option to sign in using their Facebook login.
If they chose to do so Facebook cookies are set.

Further information on Facebook’s Data Use policy is available at 
www.facebook.com/about/privacy

player.vimeo.com

c_user, datr, act, locale, lu, p, presence, s,
xs

When users view a web page on your site with an
embedded Vimeo video, Vimeo creates these cookies

av.vimeo.com

aka_debug

When users view a web page on your site with an
embedded Vimeo video, Vimeo creates these cookies

www.linkedin.com

X-LI-IDC

cdn.lmodules.com

__utmz

X-LI-IDC

JSESSIONID

leo_auth_token

NSC_MC_QH_MFP

NSC_MC_WT_DTQ_IUUQ

PersistenceCookie

visit

X-LI-IDC

linkedin.com

__qca, __utma, __utmb, __utmc, __utmv, __utmz,
_lipt, bcookie, lang, lw

doubleclick.net

id

This is a Google tracking cookie for advertising
purposes

soundcloud.com

__utma

Soundcloud can be used to share music and audio files. They use google analytics to capture visitor information

soundcloud.com

__utmb

Soundcloud can be used to share music and audio files. They use google analytics to capture visitor information

soundcloud.com

__utmc

Soundcloud can be used to share music and audio files. They use google analytics to capture visitor information

soundcloud.com

__utmz

Soundcloud can be used to share music and audio files. They use google analytics to capture visitor information

youtube.com

PREF

When you view a web page on your site with an embedded YouTube video, YouTube creates these cookies

youtube.com

use_hitbox

When you view a web page on your site with an embedded YouTube video, YouTube creates these cookies

youtube.com

PRVISITOR_INFO1_LIVEEF

When you view a web page on your site with an embedded YouTube video, YouTube creates these cookies

imrworldwide.com

IMRID

These are cookies from an internet media and
market research company Red Sheriff

V5

These are cookies from an internet media and
market research company Red Sheriff

quantserve.com

mc

This is an advertising cookie from Qantcast

scorecardresearch.com

UID

These are market research cookies

scorecardresearch.com

UIDR

These are market research cookies