3rd Line Project Support

Posted 23 October 2023
Salary £400.00 - £401 per day
Job type Contract
Discipline Technology
Contact NameMaison Sawyer

Job description

My client, a leading IT Software provider, are looking for an experienced 3rd Line Support Engineer to join the business on a fully remote 6 month contract, outside of IR35 regulations.

In this role, you will:

  • Be heavily involved in I.T project delivery, including taking the technical lead where appropriate.
  • Act as a point of escalation and provide technical expertise to other parts of the business.
  • Develop installation procedures and documentation for completed works.
  • Provide 3rd line Infrastructure Support. Adhering to SLA's and providing our customers with an excellent service.
  • Implement Infrastructure Changes to Increase environment security and remediation of vulnerabilities.
  • Contribute to the streamlining and automation of existing I.T processes using PowerShell or other toolsets as appropriate.

Key Deliverables during this role:

  • Migration of servers hosting a CRM, including the SQL data to an isolated Azure environment.
  • Migration of a physical file server to SharePoint, utilizing our tools and engaging with stakeholders.
  • Vulnerability remediation - Ad Hoc
  • Automation enhancements - desirable.