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ALM QC Administrator - Outside IR35 - fully remote

  • Location London
  • Job type Contract
  • Reference BBBH128076
  • Salary £500 - £550 per day
  • Specialisation Technology
  • Posted January 20, 2022

Investigo's major client, as part of a global transformation programme are seeking an experienced ALM QC (SaaS) Administrator. You will be responsible of assisting the Test Competency Centre (TCC) Lead and the TCC appointed SI with the Planning, Preparation and onboarding of the Global Test Management Tool and the ongoing support, maintenance and enhancement of the tool for the Technology Transformation (TT) Programme. The TT programme supports 5 other transformation programmes, providing QA services and support for the tool (currently MFI ALM QC SaaS).


  • Supporting the TCC and Transformation Programmes (TP) in relation to the ALM QC test management tool:
  • Produce and maintain the ALM QC Configuration Document and upload templates
  • Produce and maintain the ALM QC Requirements & Testing Management Standards document
  • Produce and maintain the ALM QC Defect Management standards document
  • Produce and Maintain the ALM QC Add On and Integrations support document eg Excel, JIRA
  • Provide ALM QC 'Train the Trainer' sessions and support across the TP's
  • Providing guidance, coaching and support to the SI and programme teams
  • Provide ALM QC user onboarding: assist with mass uploads, assignment of roles, deactivations
  • Provide ALM QC metrics pinpointing areas of misuse and advising on remediation actions
  • Provide assistance to TP QA Leads on optimum setup for their test preparation and execution
  • Own the backlog of requests for ALM QC changes from key stakeholders and MFI upgrades
  • Configure, test and release agreed changes into the various demo, sandpit and production environments

Key Skills

  • Has strong hands on experience with the setup and ongoing support for ALM QC SaaS (V15 or greater) in a complex multi transformation programme .
  • Has experience working in a Test Competency Centre, Test Centre of Excellence or equivalent implementing and supporting Test Management Tools.
  • Has experience in customising ALM QC to support Agile, Waterfall and hybrid methodologies
  • Has experience facilitating and detailing ALM QC customisation requirements for all modules within the tool such as Requirements, Test Plan/Lab, Defect Management etc.
  • Has experience evaluating, testing, and configuring ALM QC customised workflows, Add Ons and 3rd party integrations eg JIRA, Automation Tools, Performance Test Tools etc
  • Has experience with process improvement and understands QA processes and KPI's