Business Analyst

Business Analyst

Reports to: Change Manager

Direct Reports: None

Overall Objective of Role:

To provide support to the Business Transformation Change Function in the gathering of business requirements, design, build, testing, training and implementation of all business changes.

To provide support to the dedicated Project Manager in project/change coordination, stakeholder management, business and third party liaison, planning, monitoring and delivery of all business change.

Main Responsibilities:

• Gain a detailed understanding of all business processes to support the business in creating the 'As Is' position
• Ability to determine and clearly define business change requirements applying MoSCoW rules

for the 'To Be' position.

• Produce relevant Business Requirements Documentation and test materials in a structured manner and using a traceability matrix
• Ability to engage with the business to gather business process details, reengineer process and produce process flow diagrams using MS Visio
• Gain an understanding of the existing IT applications (Inc. CRM, Eclipse, Rulebook) and become a knowledgeable user
• Liaise with Business users, IT and 3rd party suppliers to support the design, development and testing of system changes
• Liaise with the Test Lead providing dependent tasks in a timely manner
• Facilitate workshops, document outcomes and communicate to relevant teams
• Gain an understanding of the data, its flow through the business processes, how it's used & any impact this has on downstream Finance, Reporting and MI processes
• Gain a good understanding of the documentation and repositories used by the business in their business processes
• Risk and Issue escalation
• Coordinate and participate in test planning/tracking as required for any ongoing business/IT changes and manage test issues to resolution
• Provision of training material and deliver user training as required
• Provide project management support on projects as required

Experience:

• Experience of Sequel Rulebook and Sequel Eclipse - Essential
• Experience in requirements gathering and documentation - Essential
• Experience in mapping or designing business processes - Essential
• Experience in Insurance - Essential
• Experience of creating test materials and participating in testing on a large scale project - Essential
• Experience in creating training materials and delivering training - Beneficial
• Experience in project coordination/management - Beneficial
• Strong MS Office skills - Essential
• BA qualification or formal training in the last 5 years - Preferred

Personal Attributes:

• Supportive of colleagues when changes occur, and is a team player
• Naturally curious, looking to grow a strong career with a great employer
• Logical, structured thought processes
• Methodical
• Good problem solver
• A good eye for detail
• Understand impact of system or process changes and considering future use/demand
• Solutions orientated
• Self-organised and motivated
• Strong communication skills
• Build credibility

Please only apply if you have all of the essential experience highlighted in BOLD. Due to time constraints only relevant candidates will be contacted directly. Thank you.