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Business Analyst, focusing on Financial Crime

  • Location East London
  • Job-type Contract
  • Reference BBBH108918

Role Overview:

  • The Financial Crime Business Analyst role applies specialist analytical and business process change expertise to drive a programme of work that will optimise our Target Operating Model across multiple business areas to ensure regulatory compliance with Financial Crime legislation and Regulator requirements.
  • This role is focused on supporting changes to core processes that manage financial crime risk, by and analysing and documenting ways of working improvements.
  • The role ensures processes are robust, manage operational and regulatory risks, can handle rapid growth, flow without bottlenecks and limit exposure to single points of failure.
  • The role holder will also assist with change roll-out and training to users as required.
  • Working as part of the Global Change Office but embedded full-time in a transformational change programme, the role works across a Programme-led design & delivery lifecycle.


  • Selecting the appropriate techniques to model business processes. Document end-to-end processes using standard business process model notation.
  • Design processes and underpinning system/data architecture requirements that will enable process automation, smoothing of workflows and continuous improvement capability
  • Translate business problems and user needs into detailed requirements that can be used to procure and build IT systems as needed
  • Produce and run communications with frontline teams and senior stakeholders as required to support options analysis and design decisions, by presenting and using insights driven by data
  • Document work-instructions, Standard Operating Procedures, user guides and other collateral as appropriate to support roll-out of changes / new ways of working
  • Support the delivery of Target Operating Model development / change projects within the Financial Crime Compliance Programme if required, managing the delivery of work and providing project updates and reporting
  • Manage stakeholder relationships, ensuring alignment across business and technical stakeholders. Ensure issues and risks raised are resolved in an appropriate manner.

Skills & Experience required:


  • Strong business process mapping and improvement skillset and ability to apply a variety of business analysis tools and techniques to document 'as-is' and 'to-be' states
  • Advanced MS Excel and data analysis skills, inc. SQL, VBA
  • Ability to analyse requirements and create functional specification documents
  • A highly collaborative work style and the ability to partner with staff at all levels of the business
  • Strong communication skills and experience managing relationships with senior stakeholders
  • Adaptable and comfortable working in areas of significant ambiguity
  • Excellent time management skills and ability to work to strict deadlines
  • Proficiency in using Microsoft Visio and Powerpoint; Knowledge of financial crime regulation, client onboarding and/or client life-cycle management in financial services
  • Desirable - professional qualifications in industry best practice process improvement methodologies
  • Desirable - knowledge of global financial crime compliance with regulation in different countries other than the UK


  • Experience of interrogating and analysing data
  • Experience of consolidating and centralising multiple sources of data
  • Proven track record of business process analysis within financial crime, onboarding or client life cycle management
  • Experience of documenting as-is and to-be business processes
  • Experience around Third Party management (eg KYC/Vendor Due Diligence)
  • Experienced in use of change management version control tools and processes
  • Experience of managing across business and technical competencies
  • Experience of working in Financial Services organisations, specifically brokerage or banking
  • Experience of working on large transformation and business change projects delivering significant business and technology change
  • Experience communicating verbal/written insights from analysis, highlighting options and making recommendations