Investigo has an immediate contract opportunity for a Business Analyst with extensive experience in the travel sector with one of our clients based in Edinburgh. You will be helping analyse operational processes and procedures to improve the overall quality of their customer care. Our client is looking for someone with extensive knowledge of travel systems and processes as you will be delivering analysis and reports to key external and internal stakeholders across the wider business.
In order to be considered, you must have:
- Extensive knowledge (ideally direct experience) of ticketing and booking systems
- Experience working with Product and Technical teams within the travel industry
- Direct experience with a major GDS, PSS or other distribution platform
- An ability to work closely with operational and technical teams to help deliver process automation within the travel industry
- A collaborative working style and ability to understand the operational impact of technical decisions in the creation of a new product
This is an opportunity to play a significant part in shaping a new product for the travel sector, please apply online if you are interested.