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Director of Commercial, Digital IT - CRM, Ecommerce

  • Location South West London
  • Job type Permanent
  • Reference BBBH125329
  • Salary £100000 - £120000 per annum
  • Specialisation Technology
  • Posted November 08, 2021

Director Of Commercial (Digital) IT - CRM, ecommerce, EDM, DXP, DAM.

A hugely successful and growing business who operate within the healthcare / life sciences sector are currently seeking to recruit a Director of Commercial (Digital) IT. This key role in the technology function reports into the CTO and is responsible for "commercial systems" which are a crucial driver of growth for the business. This role will be responsible for working with the business leadership to shape an overall strategy and programme of work in relation to the enhanced use and evolution of commercial digital operations including technology related to CRM (Salesforce), EDM, DXP, DAM and ecommerce (Hybris/ Cloud Commerce), whilst also managing the newly created "Commerial IT Function" that operationally manages several existing platforms including CRM (salesforce) and ecommerce (Hybris / Cloud Commerce)

This role combines strategic leadership, defining and implementing technology roadmaps, strong stakeholder engagement and the delivery of great application/digital solutions and services. The appointed candidate will have extensive experience of working in a commercial environment that has benefited from adoption of commercial digital solutions such as CRM and ecommerce and an understanding of the ecosystem of the different products and services in this space and how they can be integrated and exploited to support the business growth agenda. Given the existing technologies in place, experience of Salesforce and / or experience working with an SAP ecommerce solution would be really advantageous to this role.

For more information, please send your cv to Helen Miller.