Head of Digital and Customer Experience

EXPERIENCED HEAD OF DIGITAL AND CUSTOMER EXPERIENCE REQUIRED FOR AN IMMEDIATE START!

Duration: 3- 6 months initially
Rate: £600 per day
Location: London (Hybrid)

Details:
A London borough has a challenging, innovative, customer focused digital agenda. They require a skilled and experienced Head of Digital and Customer Experience to join their Customer Strategy and Digital Channel Service.

This role will be responsible for the Council's digital customer experience strategies and commissioning the services and platforms supporting its delivery. The role will be responsible for leading user research, end to end digital service design, delivering a successful digital transformation programme and ensuring continued high performance from the councils digital delivery functions.

The role will be responsible for developing and implementing a compelling digital resident experience strategy and vision that helps the Council meet its objectives to become the UK's leading digital authority and providing excellent digital services for customer and users alike.

If you feel you fit the above criteria and have relevant experience, give me a call on 07711373367 or an email on steven.lambert@investigo.co.uk