Infrastructure Services Analyst

Infrastructure Analyst

York - Hybrid

Permanent

The role delivers ongoing operational business requirements in the following areas:

• Primary focus on Azure administration and assisting with delivery, service improvements, and operational support.
• Day to day operational performance of the server estate to agreed SLA's and KPIs.
• Changes to the server estate to meet ongoing business demands.
• Delivering continuous service improvement
• Emergency response to critical incidents.

Specific Operational Focus

• Microsoft Azure.

Operational performance

* Ensure effective operation of the server estate, including but not limited to:
* Server OS.
* Group Policy.
* File systems (on-premises and cloud).
* Exchange (on-premises and cloud).
* M365.
* SQL.
* Active Directory.
* Server Vulnerability Management.
* Identity and Access Management.
* Multi-Factor Authentication.
* Active Directory.
* Azure Active Directory.
* ADFS (Active Directory Federation Services).
* Azure Active Directory Privileged Identity Management (PIM).