This role can be based in either Milton Keynes OR London
The Netsuite Administrator role in this exciting growing company is to manage day to day NetSuite system issues, incidents, cases and problems, manage system upgrades, develop workflows, document key processes and provide technical support for users internationally.
Key Responsibilities:
- Perform day-to-day administration and monitoring of the NetSuite system
- Maintain proper system access for all users and roles
- Manage data import, data cleansing, de-duplication, and data maintenance efforts
- Manage configuration changes to fields, work-flows, roles/permissions, page layouts, custom objects, custom record types, reports and dashboards
- Provide help-desk assistance to internal employees across subsidiaries and external affiliates - by troubleshooting and quickly resolving issues with the NetSuite system and integration elements as they arise and, when necessary, coordinate with NetSuite vendor 3rd line support on issues that cannot be resolved internally
- Ensure system compliance with Company policies, procedures and protocols for system standards, customisation and changes
- Fully document and maintain existing and new customisations and work-flows
- Ensure all documentation is kept updated and relevant knowledge-bases reflect the latest changes
- Engage in Release Preview business process testing for ongoing NetSuite upgrades
- Maintain any NetSuite integration and other business intelligence solutions
