Network Services Engineer - Unified Comms

Posted 30 May 2024
Salary £0.000 - £1 per day
LocationNorth Yorkshire
Job type Contract
Discipline Infrastructure and Networks
ReferenceBBBH197532_1717066027
Contact NameEmma Mayfield

Job description

Network Services Engineer

Contract: 6 Months

IR35: Inside IR35

York- Hybrid

In this role you will be responsible for helping to delivery a world class IT network management services across the customer network.

You will be involved in the end-to-end delivery and performance of the customer facing network services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.


Knowledge and experience:

  • Day to day operational performance of the UC network to agreed SLAs and KPIs.
  • Changes to the UC network to meet ongoing business demands.
  • Delivering continuous service improvement
  • Emergency response to critical incidents.
  • Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
  • Experience of running network security.
  • Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
  • Experience of working with third party providers of network services.
  • Unified communications solution delivery and support.
  • Delivering/supporting fixed line and NGN/VGN services.
  • Delivering mobile technology (hardware and services).
  • Video conferencing solution architecture and delivery.
  • Experience of delivering rapid deployment connectivity solutions into challenging geographical locations.
  • Experience of running an MDM solution.
  • Technical knowledge of customer network systems.
  • Technical knowledge of both an on premise and cloud Windows environment.