Process improvement / Optimisation manager FinTech

Process improvement / Optimisation manager

FinTech - Cards / Payments

£50,000 - £60,000 basic + package

Fully remote (London hub available for use)

FinTech, process improvement manager, process optimisation, credit cards, TS2, business process improvement, Lean Six sigma, agile, operations, product, payments, FinTech, flexible working

Our medium sized FinTech client, (credit cards & Payments) are growing substantially over the coming 18 months across all areas. With the business growing, processes haven't been standardised & there remains inefficiencies in the way delivery is managed within the business within both BAU & change.

The business are therefore looking to add a Business Optimisation Manager / Process Improvement Manager to help understand their current practice, work with key stakeholders to understand business needs & help shape / define / optimise new & existing processes to streamline the business. This is a hands on role that will work with both the change Project Manager & business to ensure what's being developed fits business need / purpose.

The business are looking for someone from the following background:

• Small financial services client - Payments or FinTech ideal
• An unstructured work environment where you've needed to be hands on
• Exposure to payments or credit cards
• Process improvement
• Agile methodology

The role will involve:

• Working with key business stakeholders to understand current as is processes
• Work with stakeholders to help optimise existing & create new streamline business processes for both BAU & change / operations
• Once processes have been optimised / new processes created work with the PM to implement those changes
• Providing key business documentation & workshops to help facilitate changes

Useful experience would include:

• Credit card platforms - TS2 ideal
• Working as part of a small business where you've been hands on
• Management of key stakeholders.

This is a key role which will enable the FinTech business to grow over the next 18 months successfully & will expose the job holder to key senior individuals within the business. it's a great opportunity to join the FinTech at a crucial stage of it's growth.

The role can be 100% remote however a London hub is available for use.

FinTech, process improvement manager, process optimisation, credit cards, TS2, business process improvement, Lean Six sigma, agile, operations, product, payments, FinTech, flexible working