Product Manager

Product Manager (POS & Payments) - up to £65,000 - Birmingham (WFH)

*Please note the role is WFH*

Overall Purpose of the Role (full job description will be sent upon successful application)

A pivotal role to lead, manage, develop and execute strategies that keep in alignment to the overall Digital & Technology strategy. This role will be required to manage the multi-layered relationships between strategic Partners, suppliers, internal stakeholders and external clients.

• Clearly articulate the POS & Payments vision, strategy & key value benefits to key internal stakeholders

• Deliver, track and manage the new POS strategy

• In collaboration with key strategic partners drive the development of new product enhancements or new product features

• Defining & translating high level business requirements to help the development teams understand what is needed when designing, building, testing & implementing either new feature enhancements or large changes

• Deliver new and updated process documentation to reflect new procedures and changes

• Key stakeholder to deliver new Data Intelligence strategy where POS data is integral

• Reporting & Metrics - Responsible for delivering against key quantitative and qualitative performance metrics.
• Quality Assurance & Continuous Service Improvement - Demonstrate quality assurance practices for all activity

What we are looking for :

• Essential understanding & knowledge of Payments value chain
• In depth knowledge & understanding of end to end POS systems in retail environment
• Excellent influence and persuasion skills to ensure constructive relationships with key business stakeholders and third-party vendors.
• Proven and demonstrated skills in building strong cross-functional team dynamics
• Experience preparing business cases and preparation for financial approval
• Experience in management of projects, software projects and their successful delivery
• Drive conversation with key stakeholders, empowering their ability to make sound commercial decisions on digital roadmap propositions.