Product Owner Coaches - Remote / London

Product Owner Coach x 4 - Telecoms client

Contract - Inside IR35 (umbrella route) - £500-572pd

Remote or London

6 months initially (view to extend)

Background required (**unfortunately if this experience is not demonstrated on your CV, you will not be considered**)

• Min of 2 years of PO experience to deliver complex change into a BAU organisation through agile ways of working. A min of 2 years working as a Senior Product Owner and or Product Manager across multiple Product Owners.
• Coaching, mentoring and training skills
• Technical knowledge on transforming a complex OSS/BSS constraint business - ideally Telecom/Tech/Financial sectors

Skills required:

• Product Owner skill set: Seasoned, well developed PO skills across value creation, defining outcomes, agreeing operational benefits, managing backlogs, breaking down work & holding teams to account for delivery of outcomes
• Business Improvement skills : Skilled at identifying & managing opportunities for business process simplification and standardisation
• Coaching: Skilled at coaching the business in the role of Product Owner
• Training: Skilled at running both theory based training around Product Owner tools & techniques as well as running practical clinics where real life examples are worked through
• Facilitation: Excellent workshop facilitator & communicator, with the ability to prep, run and close workshops with clear actionable activities

Accountabilities:

Note the scope for a Product Owner Coach is large in size and complexity for a product/service/initiative roadmap and includes coaching and uplifting multiple cross-functional teams. You will be assisting roughly 1-2 Product Owners to:

• Manage and prioritize work through the backlog management
• Identify cost transformation/simplification opportunities through shaping ROI driven epics
• Identify and manage dependencies to other squads and BAU operations
• Understand 'what good looks like' and to setup a performance culture in the squad with recognition /rewards as well as handling areas of development
• Outcome planning for next year (FY22)
• Managing the value creation pipeline
• Dependency management across squads and tribes
• Be accountable for the outcome of the squad's work and ensuring that it meets customer requirements
• Work with Tribe Lead to define Epics (squad-sized workloads delivered within a quarter), coordinating with other Product Owners / Product Owner Coaches
• Define the scope and vision for minimum viable product and minimum marketable product based on customer needs, resolving the trade-offs and bridging the gap between customer, business and tech considerations
• Represent voice of the customer, regularly seek feedback from users and use the feedback, coupled with quantitative data, to iterate rapidly
• Work with team to solve customer problems, create user stories to deliver Epics
• Monitor and track the squad's success metrics (e.g. journey NPS) and prioritise work accordingly
• Liaise with BAU operational stakeholders across the company to support delivering efficiencies unlocked by the Squad that need to be delivered in the BAU