Senior 3rd Line Engineer - £385PD - (Inside IR35) - Hybrid
I am currently working with a Multinational Insurance business who are looking for a Senior 3rd line Engineer with strong EUC skills to join the business to help out with project based demand. They are looking for someone to work on a hybrid basis with visits to the office 1-2 days per week.
Windows 10 / 11 desktop OS deployment experience. Capturing, creating, and deploying OS images using SCCM or Windows Deployment Services (WDS).
Windows Server OS implementation experience across multiple platform roles, including Active Directory, Group Policy management, Remote Desktop Services
Strong experience with Mobile Device Management services, ideally VMware Workspace ONE (aka Air Watch) and Apple Business Manager.
Good experience of working within an AWS Cloud environment, particularly managing EC2 instances and ideally AWS Workspaces (VDI).
Good experience of working with a Remote Desktop Services environment, ideally including deployment of virtual apps.
Taking ownership for a number of end-user systems. Focus on project work to upgrade and improve upon existing infrastructure.
Acting upon instruction from the internal ticketing system, such as managing allocation of project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.
Ability to diagnose a wide range of end-user technology issues, and act as escalation support for the Helpdesk Operations team.
Work collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments.
Please make an application if you feel this position would be relevant for you.