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Senior Account Executive - Medical Communications

  • Location
  • Job type Permanent
  • Reference BBBH120209
  • Salary US$85000.00 - US$110000.00 per annum
  • Specialisation
  • Posted January 18, 2022

The Sr. Account Executive is the client-facing project lead responsible for communicating and documenting the project scope and specifications, ensuring client alignment during project development, and reviewing agency work deliverables against client objectives and project specifications. Responsible for managing accurate and timely client communication, submission, review, and final delivery of work and materials. This includes managing clients to their deliverables and deadlines as well as acquiring the needed resources and client stakeholder input to keep projects on track for successful completion. The Sr. Account Executive will work with project management to ensure agency work is developed in accordance with client processes and milestones.

Responsibilities include:


  • Represents client viewpoint in day-to-day project execution while partnering with Project Management to complete project plan grounded in scope of work, timeline, deliverables, and client/agency process
  • Proactively manages Account and client deliverables in project work plan in partnership with Project Management
  • Conducts regular client status meetings to communicate project development and maintain alignment with client objectives
  • Manages client submissions and ensures agency work remains in compliance with client guidelines


  • Provides information for project briefs and works in partnership with project manager to prepare and conduct internal meetings
  • Initiates project timeline development with Project Management by providing complete deliverables list and client milestones; approves timeline against client-stated requirements
  • Conducts project status calls, schedules external meetings, and communicates project status and updates by email
  • Educates client on aspects and timing of project development, including internal agency process/requirements
  • Liaises with client stakeholders and extended team members to drive project execution (eg, MLR team, meeting planners, medical/marketing reviewers, partner agencies, KOLs)
  • Communicates project updates to team in a timely manner, including client shifts in project scope, direction, or timing that may impact agency resource requirements


  • Maintains accurate and up-to-date project financials in all agency systems
  • Supports Account lead in maintaining up-to-date project financials and tracking project actuals against client scope of work
  • Partners with Project Management to review project fees, expenses, and reconciliations
  • Participates in any necessary financial meetings to ensure accurate internal data and to support client financial status communications

Experience and Education:


  • At least 3 years of Medical Communication AGENCY account management experience

**(Applicants without Medcomms agency experience will not be considered for this position)

  • Bachelor's degree


  • Master's degree in business or science
  • Client-facing experience
  • Professional and customer-service oriented
  • Accurate and proficient note-taking abilities
  • Organized and detail-oriented with a take-ownership attitude
  • Excellent interpersonal communication and writing skills
  • Advanced proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, and Outlook)
  • Can effectively manage time, multi-task, and handle a high volume of work in a fast-paced environment