Senior Credit Controller

Senior Credit Controller

Up to £33,000 per annum.

Hybrid- 2 days in Ware.

Key Responsibilities:

• Understanding and documenting the quote to cash cycle
• Allocating cash
• Monitoring existing payment plans
• Identifying queries and implementing changes to process
• Documentation of the Direct Debit run
• Managing own ledger of approx. (various sizes and complexities).
• Contribute to the team's objective of minimising the aged debt.
• Maintain and repair relations with clients.
• Monitor the BACS reports & changes to Direct Debits
• Effective credit risk management of ledger.
• Competency using customer portals, creating clear process documentation for billing/CC
• Weekly reporting on aged debt
• Liaising with other departments for smooth resolutions
• Assist with other projects regarding the cash collection, allocation and wider AR

Profile

• Experience working with a high-volume ledger.
• Confident with dispute resolution and providing recommendations.
• Strong communication skills
• Strong organisation & time management skills
• Enjoys and thrives off a challenge.
• Passionate about making a difference and delivering outcomes