Senior Network Engineer

Posted 16 November 2023
Salary Up to £1 per annum
LocationEngland
Job type Permanent
Discipline Technology
ReferenceBBBH154316_1700147814
Contact NameEsme Barker

Job description

Senior IT Network Services Engineer

Hybrid (York-3 Days per week)

Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network.

The role will lead a team to meet our ongoing operational business requirements:

  • Development of network strategy including network design and roadmap.
  • Day to day operational performance of the core network to agreed SLAs and KPIs.
  • Changes to the core network to meet ongoing business demands.
  • Delivering continuous service improvement.
  • Emergency response to critical incidents.

Operational Performance

  • Manage and ensure effective operation of the IT core network, including but not limited to:
    • WAN - circuits, routers, firewalls, load balancers and other components that enable devices to connect to broader services spanning wider geographical areas.
    • LAN - cables, access points, switches and other components that enable devices to connect to local services.
    • Internet and Cloud Service Access.
    • Data Centre Connectivity.
    • Secure Wi-Fi (Office and Manufacturing).
    • IT Disaster Recovery.
  • Ensure all relevant core network hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
  • Review and respond to out of hours critical incidents as required.
  • Support the IT Network Services Manager for core network major incident resolution ensuring coordination of resolving parties.
  • Manage key supplier relationships to ensure services are delivered within agreed timescales.
  • Enforce core network policy and procedure.
  • Deliver effective 3rd line support ensuring adequate resource is allocated.

QUALIFICATIONS

A Level IT, BTEC in Computing or equivalent.

  • MCP or equivalent.
  • CompTIA Network+.
  • ITIL - V3/V4 Foundation.