Senior Network Engineer

Senior IT Network Services Engineer

Hybrid (York-3 Days per week)

Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network.

The role will lead a team to meet our ongoing operational business requirements:

• Development of network strategy including network design and roadmap.
• Day to day operational performance of the core network to agreed SLAs and KPIs.
• Changes to the core network to meet ongoing business demands.
• Delivering continuous service improvement.
• Emergency response to critical incidents.

Operational Performance

• Manage and ensure effective operation of the IT core network, including but not limited to:
  • WAN - circuits, routers, firewalls, load balancers and other components that enable devices to connect to broader services spanning wider geographical areas.
  • LAN - cables, access points, switches and other components that enable devices to connect to local services.
  • Internet and Cloud Service Access.
  • Data Centre Connectivity.
  • Secure Wi-Fi (Office and Manufacturing).
  • IT Disaster Recovery.
• Ensure all relevant core network hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
• Review and respond to out of hours critical incidents as required.
• Support the IT Network Services Manager for core network major incident resolution ensuring coordination of resolving parties.
• Manage key supplier relationships to ensure services are delivered within agreed timescales.
• Enforce core network policy and procedure.
• Deliver effective 3rd line support ensuring adequate resource is allocated.

QUALIFICATIONS

A Level IT, BTEC in Computing or equivalent.

• MCP or equivalent.
• CompTIA Network+.
• ITIL - V3/V4 Foundation.