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Systems Administrator

  • Location London
  • Job type Contract
  • Reference BBBH135818
  • Salary Up to £350 per annum
  • Specialisation Public Sector
  • Posted July 11, 2022

Systems Administrator

Initial 3 month contract - £350 per day (inside IR35) - 2-3 days per week from London office

Our London based Not-for-profit client have an immediate requirement for a Systems Administrator to join on an initial 3 month basis. This role will sit closely with the Network & Systems Manager and work on a range of tasks and projects.

Purpose of the Systems Administrator role:

  • Identify, investigate and resolve capacity, performance and security issues related to IT infrastructure, including VPN, storage and the data centre
  • Assist with the planning and implementation of projects to build and operate a scalable and fault tolerant infrastructure
  • Investigate, diagnose, progress and action operation events and requests from the service desk, in line with standard operation procedures
  • Undertake site visits as and when for the purposes of incident, problem and change management

Key responsibilities for the Systems Administrator:

  • Administration, maintenance and support of the IT infrastructure.
  • Ensure full documentation exists for all new and existing IT projects, systems and applications, including policies and procedures, architecture and implementation documents in support of the IT Strategy.
  • Network and WAN operations carried out to prescribed SLAs and stated service schedules via proactive monitoring, bandwidth management and operational coordination.
  • Proactively manage Active Directory, making sure it is clean, organised and optimised. Complete any requested changes having a security implication in a timely manner.
  • Monitor, alert and report on any unsolicited access or attempted modifications to servers and workstations.
  • Proactively interrogate server, and address performance issues and bottlenecks, or make recommendations for change to service.
  • Ensure all requests and incidents are resolved in accordance with established SLA's.
  • Undertake project implementation activities.
  • Escalation of issues to 3rd Party services into IT Services, e.g. Internet Service Providers, Telephony Vendors, Managed Service provider; ensuring SLAs are adhered to and service improvement plans are applied.
  • Compliance with agreed Backup SLA, schedule and supporting procedures, to maintain data integrity.
  • Communicate courteously and effectively with non-IT and IT specialists to ensure customer service standards are successfully met.
  • Take full professional responsibility as an IT specialist and will be accountable for all decisions taken.

Skills and knowledge required for the Systems Administrator

  • Proven work experience in a network and systems engineer support role.
  • Strong knowledge and hand on-experience of the following technologies: VPN (Cisco), TCP/IP, DNS, Active Directory, LAN, WAN, SMTP, DHCP, Wireless 802.11abgn, VOIP
  • Ability to support and configure CISCO and HP switches / routers.
  • Microsoft server stack: Server 2016, 2012 & 2008 , Exchange 2012
  • Recognised certification e.g. CCNA, MCSA in relevant technologies.
  • ITIL Foundation v2 or v3 certified.
  • Producing systems documentation & training notes.
  • Ability to define and interpret business requirements and recommend appropriate solutions.
  • Keep up to date with technology advancements, with demonstrated appreciation and comprehension of the corresponding benefits, risks and implications.