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Telephony Project Manager
- Posted 14 September 2021
- Salary Up to £450 per day
- LocationLondon
- Job type Contract
- ReferenceBBBH122766_1631626780
- Contact NameBen Langlay-Smith
Job description
Telephony Project Manager
Initial 3 month contract - £450 per day (Inside IR35) - Mostly remote, occasional visits to London office
Our London based local authorities' client, have a requirement for a Telephony Project Manager to join from the 4th October. The organisation in question has an ambitious 3 year technology strategy that will take them to hosted and cloud based solutions and a strategic partnership delivering a range of the Microsoft stack.
Key experience required for the Telephony Project Manager
- Skype for Business (SfB)
- MS Teams
- Contact centre solutions - adoption and migration of front-line voice services
- Integration with Business Tools
- Interface; ease of use and disability friendly
- Call Recording
- Flexibility and Scalability; Blended in house and work from Home and other offices
- Call Quality
- Provisioning and Internal Support
- Security and Encryption
- Experience of VOIP and SIP Products
- Working as part of a structured, fast paced programme
- Responsible for leading Business Analysts, Contract and commercial leads and TDA resources.
- Excellent communication skills
- Expert in planning (MS Project)
- RAID & Action control, identification and management
- Senior level sponsor engagement - excellent presenting and problem solving skills
- Experience working for local authorities is highly desirable