If you are a UX Designer with App experience, you don't want to miss out on this opportunity. You will join a newly created Apps team within one of the UK's most successful FTSE 100 businesses. This organisation has a brand that is a household name, perhaps one of the most famous brands ever to come out of the UK.
You will join the team with a remit of establishing a centre of excellence for colleague applications. There are circa 40 colleague applications ranging from very straightforward and simple apps to the more complex. All these apps are used by colleagues to ensure the effective running of the organisation. As the business is a consumer services business and customer facing these apps are critical to customer experience and integral to the efficient functioning of the business day to day. The team have inherited an apps estate that in some areas hasn't been worked on for many years therefore this represents an opportunity to make a real difference not only improving the colleague apps that are currently being used but critically building new and exciting apps for the organisation.
You will act as the UX designer but there is also a key element of UX research and discovery required with this role. You will support the app discovery process creating a continuous discovery process that seeks to understand the real customer pain points, solving issues and continuously striving to evolve with you user base. You will be adept at understanding and creating user personas and behaviours and then taking apps through user testing. You will be involved in building out prototype apps creating wireframes and showcasing these ideas and prototypes to the business. You will be familiar with running design sprints and workshops and be able to demonstrate experience of full end to end UX design from user journey mapping and user experience design through to user interface and component design.
In terms of experience, you will be able to demonstrate the following:-
- Experience as an App UX Designer working with iOS
- Experience with a variety of user testing and user design tools (e.g. Miro, Mural, InVision, Marvel)
- End to end UX experience from research through to design
- An insatiable appetite for innovation