Workday Systems Administrator

Workday Systems Administrator - Finance Operations & Control
Reports to: Finance Systems Manager

This is a full-time permanent position

Summary
The Finance Systems Administrator reports to the Finance Systems Manager and works with the Finance Functional Leads in FP&A, Sourcing, Accounts Payables, Grants & Financials.

Essentially the 2nd line of BAU support for Workday, taking full responsibility for the management and successful resolution of all BAU issues raised by functional leads and users alike, as well as the investigation and resolution of tactical fixes. This covers issues with the system itself as well as its interaction with other core systems such as Spirit (Logistics) and eProcurement (Punchout). Where possible, the Systems Administrator supports the Finance Systems Manager on work related to larger enhancements and in the strategic planning of the long-term evolution of the Workday ERP solution which will include strengthening relationships with Colleagues in HR, IT and the organisation as a whole.

Key responsibilities
These include but are not limited to:
* Ownership of day to day Administration of Workday Financials.
* Managinge discrete projects/ ongoing initiatives for further development of Workday Financials and Workday Adaptive Planning system, including input into business cases for approval by committee
* Logging of L3 development or incident tickets with our AMS provider CVS and Workday directly and overseeing these to conclusion while ensuring correct change management / testing protocol is followed
* Supporting continuous improvement in Workday and being the system governance champion.
* Carryingy out periodic system checks including utilisation reviews and making recommendations on potential issues or possible improvements.
* Troubleshoot and prioritise systemic issues raised by our business users and tracking these via service now.
* In conjunction with I.T. Operations Carry out integration and upgrade testing as and when needed and help to resolve integration issues with internal data warehouse team.
* Where appropriate and conjunction with the Finance Systems Manager & Business Process Owners make changes to Business Process as required
* Whenre required create and troubleshoot new or tailor existing EIB's , provide guidance to users to help their understanding & resolve data load errors as required
* Maintain and where applicable create standing data in Workday as per business requirement and in conjunction with data owner, including but not limited to Projects, Cost centres, spend categories, Purchase items with relevant hierarchies, custom work tags etc
* Maintain and ensure Process control of Security access in conjunction with requesting manager in line with business evolutionary requirements.
* Raise tickets as appropriate with Workday support and follow through to conclusion ensuring relevant learning is centrally captured.
* Where necessary Liaise with Workday and the Financial Systems Manager on configuration changes, ensuring appropriate CAB methodology is followed.
* Support the Finance Subject Matter Experts (SMEs') in reviewing their team & user manuals in all Financial areas including Financial Accounting, Accounts Payables, Accounts Receivables, Expenses, Grants, & Sourcing and Financial planning & Analysis.
* Work with the Financial systems manager to CoordinatioCo-ordinaten and drive further system changes and enhancements as appropriate
* Curate and provide guidance to SME, enhancing their knowledge and subsequent system guides to retain organisational memory and Knowledge base.

Key experience and competencies

The post holder should embody and demonstrate our core values: bold, imaginative, open, dynamic and collegial, in addition to the following:

Essential
Qualifications, experience and competencies:
* Have current workday Systems Administration Knowledge
* Demonstrate initiative, a positive attitude and ability to work unsupervised, when required stand in for the Finance Systems Manager
* Be innately Collaborative and have a curious nature and customer focus.
* Willingness to foster professional relationships with customers & Colleagues
* Can articulate abstract ideas and simplify complex system concepts
* Have a comprehensive understanding of workday security Domain workings
* Willingness to work in and sometimes lead mini projects in a collaborative environment as and when required.
* Ability to write reports at Simple, Advanced levels including Calculated fields, Matrix & Composite Reports also desirable.
* Be comfortable in troubleshooting and diagnosing technical system issues using a structured methodology.
* Genuine interest in becoming more than a workday expert looking to continue to grow value in influencing and collaboration at all levels.

Desirable
Qualifications, experience and competencies:
* Finance background / qualified
* Ability to think technically and dissect larger issues
* Recognised Workday Qualifications