Credit Controller

Credit Controller
Potters Bar - 3 days in the office, 2 remote
£27,500 per annum.

The candidate will be responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries.

Key Responsibilities:

• Chasing invoices by phone, email and portal to reduce the debtor balances and debtor days.
• To ensure monthly cash and overdue debt KPIs are achieved.
• Supporting Senior Management with query/invoice/payment updates.
• Production of an updated Aged Debt showing analysis of overdue debt and explanation in clear and concise commentary of all issues received from customers.
• Resolving complex rate and split funded billings queries by referring internally to agreements, as required and working in collaboration with internal stakeholders in the billing team, regional finance and operations for timely resolution.
• Reconciliation and allocation of unallocated cash and credit note balances in a timely manner.
• Building relationships with internal and external stakeholders.
• The position holder will be expected to build and maintaining good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
• To understand and apply GDPR when dealing with customers and data recording/storage.