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People Director

  • Location London
  • Job type Permanent
  • Reference BBBH134504

Director of People

St Katherine Docks (hybrid working 2 days per week)

Reporting to: Interim CEO

Salary: c. £86,000 per annum

Contract type: Permanent

Responsible for: Head of HR, Head of Resourcing and Head of Learning and Development

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­WHO ARE ST MUNGO'S

With a turnover of more than £100m, around 3,500 tenants, 1,500 staff and 1,000 volunteers, St Mungo's is the largest homelessness charity in the UK. Every year we support 33,000 clients in our wide range of services across London and the south of England. St Mungo's is a charity, and a registered provider of housing, and is regulated by the Regulator of Social Housing.


After working closely with St Mungo's last year as a charity partner and raising over £100,000 for the organisation, Investigo are delighted to be given the opportunity to exclusively partner the charity in their search for their new Director of People.

This role is imperative to the organisations growth, culture and continuous development over the coming years as you will play a main role in driving the people strategy alongside a variety of change and transformation objectives.

The successful applicant will be an experienced "number 1" within HR and whilst it is desirable to have a candidate that has worked in the not-for-profit arena, this is not essential. You will be a true leader that boasts excellent stakeholder engagement skills, as well as a track record of driving change and transformation within complex organisations.


"I could use the usual job advert 'buzz' words and tell you this is a really exciting time to join St Mungo's as they embark on an exciting period of transformation and change, and you may well skip to the next vacancy…but hold on, I really mean it!

The organisation has just initiated a programme of transformation called 'Futures Programme' with 3 key work-streams and one of those is around People. So this really is a role where you can influence the future culture and ways of working across the organisation.

In the next 12 months there is the opportunity to review the systems used across the department with budget to upgrade or replace the candidate management system, the learning management system and the HR system…when have you ever had an opportunity like that before! You will be the 'on point' person for all HR matters and need to be comfortable to take this accountability. You will have an amazing HR team to support you. The team are a mix of long serving and new colleagues but they are all passionate about people and the Mungo's mission. If you want a challenging, yet rewarding role, where no two days are the same, then this really could be the role for you. - Kerry Crowther, Interim Director of People


  • Work with the Executive Director of People and Transformation in developing and implementing a progressive people, culture and transformational strategy for St Mungo's which clearly support the achievement of St Mungo's Strategic Plan.
  • Develop, and implement effective strategies for workforce planning, staff development, and internal progression to ensure that St Mungo's is able to fill all its posts at all levels with talented, agile, committed people from diverse backgrounds who are capable of delivering to the highest standards.
  • Take the organisational lead on equality, diversity and inclusion as it relates to recruitment, progression and all employment-related matters. Promote and model diversity and inclusion in employment and staff progression, working towards the elimination of barriers for any group to equality and inclusion in access to and experience of employment at St Mungo's.
  • Take responsibility for the delivery of high quality, comprehensive and customer-oriented HR, resourcing and learning and development services across St Mungo's.
  • Provide inspiring leadership to all staff within division and within St Mungo's as a whole.


  • Leading large scale people transformations and able to successfully translate strategy into practical implementation on the ground.
  • Effective leadership and line management of customer-focused teams delivering high quality human resources, employee relations, and learning and development services.
  • Supporting the management of major organisational change including culture change programmes, restructuring, mergers or assimilations, TUPE transfers.
  • Experience of working with and leading negotiations with Trade Unions.
  • Implementing equality, diversity and inclusion policies and developing and fostering an inclusive workforce.
  • MCIPD/FCIPD qualified or equivalent experience
  • An advanced working knowledge of employment law.
  • The ability to build, maintain and develop effective relationships with a wide range of internal and external stakeholders in order to best support the delivery of strategic priorities.

St Mungo's pride themselves on continuously driving improvement, education and belonging through diversity, inclusion and equity. They believe diversity is a strength, and their aim is to make sure that their organisation truly reflect the communities they serve. Being the leader in this space, St Mungo's are constantly working on collaboration through different ways of thinking and being a place where everyone can thrive and make their best contribution to their mission of ending homelessness for good. Therefore, St Mungo's strongly encourage applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

The closing date for applications is 10/07/22 - For further information or to apply, please contact Richard grove on or alternatively you can call on 07976 259 801.