Service Transition

Service Transition Manager

Hybrid working model of Remote and Manchester

My client has an urgent requirement for a service Transition representative to join them and help set up and create this function.

Key skills:

• Manage the process used to design and support the services introduced, ensuring standard process compliance and support documentation is in place.

• Ensure operational readiness of the impacted areas, gathering their requirements and following through with the projects to resolution

• Identify any risks or deficiencies within a new or changed service. Ensure these are documented, assessments are performed, and mitigated or escalated to a senior member of the team.

• Ensure Service Level Agreements for new or updated services are in place and signed-off and stored in the appropriate place.

Deliver with a focus on value for money, quality services, and supportable solutions.