How Investigo transformed commercial operations for the MOD’s Innovation Programmes
Client: Ministry of Defence Contract Value: £3.3m for 12 months (with 6+6 month extension)
The challenge: Our client faced the complex task of modernising its commercial functions to better support a portfolio of high-priority, technology-driven programmes. These initiatives demanded not only deep subject matter expertise but also a shift in mindset - commercial professionals capable of cutting through bureaucracy with agility and delivering real, measurable impact. To drive this transformation, the MOD launched to reimagine how commercial operations could enable faster and more effective defence delivery.
The solution: Investigo was engaged to deliver a fully managed service, providing commercial advice, delivery, and strategic support across multiple workstreams. A key component of this service was the creation of a new Commercial Delivery Model, tailored to drive innovation, efficiency, and scalability within defence procurement operations.
Security-cleared commercial associates were carefully selected and deployed across various programmes, with a particular focus on complex technology and innovation initiatives. Rather than relying on rigid frameworks, these specialists were empowered to apply adaptive thinking - cutting through red tape and delivering solutions that aligned with the pace and ambition of modern defence strategies.
Our deployment: Investigo mobilised 26 highly skilled commercial consultants, all of whom were vetted and security cleared, to support the Programme. Evidencing both the scale and commercial success of the deployment. The team operates seamlessly across the MOD estate, embedding a culture of innovation and outcomes-focused delivery.
Key outcomes:
Design and implementation of the Commercial Delivery Model to support and scale the MOD initiative.
Expansion of the service to other MOD end customers and broaden the client landscape, with the end customer base growing to five major commands.
Introduction of innovative commercial practices to reduce procurement timelines, improve delivery outcomes, and boost cross-departmental efficiency. These new approaches have fundamentally reshaped how the client procures complex technology services.
About Investigo’s Public Sector Practice: With a long-standing track record of delivering high-impact talent solutions across government, healthcare, and not-for-profit sectors, Investigo’s Public Sector team is trusted by organisations that demand deep market knowledge and tailored delivery. The team specialises in providing expert interim consultants, project teams, and permanent talent to solve complex challenges within policy, technology, procurement, finance, and transformation.
Our longstanding relationships and sector expertise enable us to quickly deploy professionals who are not just qualified but are mission ready. Whether you're leading innovation at a central government department or delivering essential services to the public, Investigo’s Public Sector practice is your strategic partner for building capability at pace
