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Integration Engineer
- Posted 01 March 2024
- Salary £45595 - £54395.00 per annum + + great benefits
- LocationWest Midlands
- Job type Permanent
- Discipline Cyber & Information Security
- ReferenceBBBH163029_1709308352
- Contact NameNaomi Hamilton
Job description
A well known university is seeking to recruit an Integration Engineer who has significant experience of Integration platforms (such as Azure Integration Services) and who is able to work both in the cloud and with physical infrastructure services.
The role of the Integration Engineer will be to provide specialist technical expertise across a breadth of technology platforms including managing Integration platforms (such as Azure Integration Services). You will lead on projects and tasks, across both physical infrastructure and cloud services and work as part of a team of likeminded colleagues, to ensure that issues are resolved swiftly, technical challenges are addressed, project actions are delivered on time and services and data remain stable and highly available.
You will also have the opportunity to mentor and develop less experienced colleagues in the team.
Using a cloud preferred methodology and selecting the most appropriate technologies for the business, you will manage services both on-premise and within cloud technologies.
Duties and responsibilities | Working on digital support tasks: § Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department. § Communicating positively with users / customers, avoiding technical jargon and in a user centric manner, working as a trusted partner. § Solving technically complex challenges through use of knowledge and working with support teams. § Working with third party vendors and suppliers to deliver cohesive technical solutions. § Applying expertise to issues to ensure first time resolutions are applied where possible or escalated for additional support. § Documenting solutions clearly and accurately to a consistent standard. § Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance. § Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle. § Monitoring of systems and reacting to alerts and abnormal behaviour. § To mentor and develop less experienced colleagues in the team.
Improving IT outputs: § Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes. § Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity. § Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board. § Leading on managing risks around Lifecycle management of systems and services supported by the team. § Managing Capacity and forecasting, to inform the 5-year planning cycle ensuring services are fit for purpose. § Promote standardised solutions, with a view to optimise and expand services where appropriate. § Automation and Orchestration to improve request fulfilment and incident response.
Specialist Technical Expertise: § Responsible for technical solutions, escalated / complex technical problems, documentation, and improvement. Sharing industry insight to make forward thinking technical decisions. § Design, implementation, and configuration of Integration methods. Managing Integration platforms (such as Azure Integration Services).
If interested in this role please apply today.
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