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IT Support Consultant
- Posted 07 October 2021
- Salary £350 - £400 per day
- LocationLondon
- Job type Contract
- ReferenceBBBH123971_1633687273
- Contact NameBen Langlay-Smith
Job description
IT Support Consultant (Virtualisation)
Initial 3 Months - 1 day per week from London office (4 days remote) - £350-£400 per day (Inside IR35)
Our Local Government client have an immediate requirement for an IT Support Consultant to join on an initial 3-month basis.
Key tasks for the IT Support Consultant
- Support, maintain and provide technical expertise existing IT Infrastructure covering client support, data centre, data network and collaboration support
- Cover call triage, call resolution and escalation, general support, project related work
- Document fixes to technical issues
- Monitor incoming queues on the IT service desk and perform initial triage
- Provide technical expertise on escalated issues that cannot be resolved by support officers
Key experience required for the IT Support Consultant
- Knowledge and experience working with ITIL framework
- Build and maintenance of VDI/ RDSH infrastructure
- Virtualisation and Hyperscaler Infrastructure (VMWare, Hyper V, Azure, AWS)
- Building and maintenance of physical, virtual and cloud hosted servers and services (Unix & Windows) and SCCM
- Build and maintenance of SAN/ NAS infrastructure, storage and switching (Dell component, EMC, Brocade, VSA)
- Hyper converged infrastructure
- Implementation and reporting on patch management
- Disaster recovery
- AD Management, AzureAD, GPO, ADFS, Azure ADConnect KMS
- Sysadmin and automation scripting (PowerShell)
- Active directory
- Office365 management
- Remote access
- Network Support (LAN, Router, Firewall), Juniper, Cisco, HP, DNS