Senior Accounts Receivable Clerk

Within the role you will be accountable for:

£30,000 - £40,000 (DOE)

Preferable but not essential:

• Bilingual in another language.
• Insurance sector experience

Duties:

• Responds to customer inquiries, performs research and provides resolutions
• Assists with customer information changes to ensure customer account information is up-to-date and accurate
• Assists with customer transactions (e.g., verify processed payments, research billing inquiries, etc.) to support high levels of customer service
• Assists with accounting approvals and changes (e.g., claim payments, data changes, refunds etc.) to settle and reconcile customer accounts
• Reviews and processes un-reconciled items to ensure customer account accuracy and to support reconciliation reporting
• Runs reports from claims database to support reporting needs
• Assists co-workers with customer issue resolution
• Provides collection support and analysis as well as identifies and implements collection process improvements
• Works on assigned special projects
• Maintains and improves internal job procedures